Tips for Effective Email Communication at Work
4 years ago admin 0
According to a study, the average worker spends nearly 30 percent of his or her workday reading and responding to emails. Attending to emails may be quick and cheap, but it can also present all manner of pitfalls. These often include using sloppy grammar and abbreviations. It is therefore imperative for emails to be both relevant and appropriate in all instances.
Here are ten tips to help you use email more effectively going forward:
- Use a clear title in the subject line:
This should be a summary of your email. It’s the first thing recipients scan before determining whether to open your message or not. Specific titles in the subject line should accurately describe what the reader will find inside. A subject line such as “What do you think?” doesn’t tell a recipient much.
- Keep your emails brief and straight to the point:
It’s important to keep it focused and short. Respect other people’s time by communicating your information concisely. You’d save them time and they’d appreciate breve them time and they’d appreciate brevity. People are more likely to read short, concise emails than long, discursive ones.
- Know when not to send an email:
Don’t send messages when you’re burnt out. Based on your current level of patience or stress, there can be instances where an important email should wait. If a topic will require a lot of back-and-forth communication, get them on the phone or schedule a time to chat in person.
- Cut back on the CC-ing:
Not everyone needs to be copied on every message. The more people you copy, the more perspectives you invite. Copy only key decision makers or just the people who need to see your response. Their inboxes will thank you.
- Reread your entire message before sending:
Always double check for grammar and misused words before clicking “send.” To avoid mishaps like these, don’t put the email address in the “to” line until you’ve had a chance to double-check the message.
Are there other tips on email communication you’d like to share with us? We’d love to hear from you.